For an initial analysis of the procedure, please send an email with clear photographs of the product to: info@calzaturificiolauretta.net

If the repair is possible, the customer must send the cleaned product (including the soles) and accompanied by his/her personal data to the following address:

Lauretta Shoe Factory by Francesco Pagliaricci
Via Papa Paolo VI, 4
62015 Monte San Giusto (MC)

Requests that do not comply with these conditions will not be accepted. In the event of non-compliance, Calzaturificio Lauretta will simply notify you and reseal the package; it will then be the customer's responsibility to collect it from the office.

The final repair cost, including shipping costs, will be communicated only after a direct evaluation of the product. Processing times vary from 1 to 4 weeks, plus shipping times.